Reporting to: Group Training Manager
Contract Status: Permanent

Job Purpose
Responsible for delivering of a quality learning experience to all individuals accessing programmes of learning through direct delivery by STEGTA, ensuring each individual achieves their Standard/learning aim as detailed on their individual learning plan whilst maintaining a continuous key account management role with the company.

Scope of Job

• Responsible for the teaching, learning and assessment of an individual caseload of learners, Apprentices and Classroom based, within a given vocational area.
• Responsible for the achievement of their individual learning plan and the account management of the individual company.

Key Duties and Responsibilities

• Liaise with company personnel, where appropriate, to develop a training needs analysis and learning plan for all individual learners.
• Maintaining all quality assessment systems ensuring current and future standards are implemented immediately.
• Sign up, induct, train, assess and when appropriate IQA, all learners within the appropriate framework or standards and qualifications throughout their learning journey.
• Ensure each learner receives a 6 weekly review and paperwork is submitted timely for all monthly reports to be analyised.
• Instruct, guide and support mixed ability/age groups/individuals on a one-to-one basis and in groups on a roll-on-roll off system.
• Be fully familiar with content of all courses to facilitate, covering for other members of the team, when required.
• Plan, update and write appropriate course material to meet individual needs, awarding organisations standards meeting Health & Safety, Equality and Diversity, Safeguarding and Prevent and British Values.
• Manage and administer the learning of individuals who attend any off-the-job training.
• Submit accurate and timely information to the Internal Quality Assurer responsible, regarding registration, accreditation, progression and certification of individuals to enable formative and summative quality assurance to be planned.
• Contribute to the IQA process from a prescribed schedule of quality checks and reporting to the Lead IQA any non-conformances.
• Consult with the learner and agree a format for assessment of evidence at least on a 4-weekly basis.
• Assist in the development, support, welfare and discipline of individuals.
• Assess and submit assignments i.e. technical certificates and standalone qualifications.
• Attend staff meetings, workshops, courses and other appropriate events to ensure continuous improvement of programmes and self-development.
• Ensure KPI targets are met in line with those identified in the Business Plan.
• Understand and contributed to annual Self-Assessment Report and QIP to maintain a quality provision.
• Where appropriate update and write appropriate courses to meet awarding organisation standards and the new standards.
• Manage/organise resources in an open learning environment.
• Keep appropriate daily records of attendance, learning objectives and progress.
• Prepare, plan, manage and organise all resources in the learning environment prior to the start and closing of sessions maintaining security.
• Deliver inductions on various programmes

Key Performance Indicators

• To work towards Ofsted grade 2 overall
• Ensure each learner receives a review minimum every 4 weeks and maximum of 12 weeks
• No more than 5% of learner cohort to be passed their planned end date
• Retention rates to be no less than 85%

Personal Specification	E	D
TAQA assessor qualification or equivalent		√
TAQA Internal Quality Assurer or equivalent or working towards		√
Vocational teaching qualification level 4 minimum		√
Occupationally competent in own vocational area	√
CPD updated in current year	√
Functional Skills level 2 in maths, English and IT where necessary	√
Safeguarding qualification at level 1 minimum	√
Counselling qualification or experience		√
Remain professional at all times	√
Driving licence	√
Ability to work to deadlines and under pressure	√

Matthew Mills – Atkins

I decided to become an Apprentice Engineer as I wanted to work in an industry that is ever changing and provides a challenge. It also enabled me to learn on the job whilst developing my theoretical knowledge at College. Working as an engineer creates a lot of job prospects for later life given how broad the industry is.

A typical day for an Apprentice Engineer will involve listening, learning and replicating tasks provided and checked by senior engineers. This helps to develop a deeper understanding of what may be required on a project and allows you to retain technical information to use throughout your career. When you start as an Apprentice a lot of the software and terminology used may be overwhelming however being exposed to this on a day to day basis allows you to pick up on it quickly.

The thing I enjoy most about my job is the number of different routes you can take as you develop your career, specialising in a certain discipline and project types. I have been exposed to different disciplines and project types over my two years which has helped me identify the route I wish to take with my career as a building services engineer.

The End Point Assessment was the last step that enabled me to complete my Level 3 Apprenticeship. At the time of me joining Atkins, the Level 3 Apprenticeship Standard was new and therefore not many people were currently undertaking it.

In terms of preparing for the End Point Assessment I had to first find out when the assignments were to be handed out as well as other various pieces of information required to start the process. This was important as the start date of University was approaching and information on the End Point Assessment was yet to be released.

I had generated my written report in advance and therefore had saved myself some time to focus on the presentation. Once I had received the presentation assignment, I generated slides that corresponded with the pass criteria provided by CIBSE. This allowed me to create a presentation that focused on the essentials which was important as the presentation had to be a maximum of 10 minutes long. I created my first draft and presented to principle engineers who highlighted areas that needed work and areas that may take up too much time during the presentation. I also chose to create an information pack which was to be read in conjunction with my presentation, this helped me to illustrate the design I had produced as well as meet some of the criteria for the End Point Assessment.

Now that I have completed my Level 3 Apprenticeship, I am currently in my first year of my Degree Apprenticeship studying Building Services Engineering at London South Bank University.

Katie McQuade – WSP

I decided to follow the route of an Apprenticeship in engineering because I wanted to be able to get the hands-on skills and the theoretical knowledge of engineering, this is to help me excel in my career in the future having the right experience. This also helped for you to be able to broaden your horizons within engineering, there are so many different routes you can go down, it helps to give you a better understanding of which path you want to take to what suits how you work the most.

Each day can be different in my line of work and that is why it is so enjoyable, it all depends on the projects I am working on. My main tasks in the office are the designing and modelling the projects on a 3D Software called Revit and creating 3D real life visualisations of the pre-constructed project on Infraworks. With all the different types of projects which pass through our office, I have been able to get a good understanding and skill set on a range of different types of buildings, from Steel portal frame buildings and understanding how they are designed, constructed and how they work, to reinforced concrete buildings. Not only do I enjoy the range of projects I can work on, but working in a good team helps my experience, I know I can communicate well with them and they help me to constantly grow as a person and as an engineer.

I had STEGTA work alongside my employer throughout the full two years of my Apprenticeship. They both worked closely with me to ensure I was gaining enough experience in my work, that I was achieving the correct grades to pass all of my qualifications and helping me if needs be, and also getting me to the final goal of the two year – to sit my End Point Assessment. The End Point Assessment seemed a daunting process to begin with, due to the fact no one had ever sat this specific assessment before. I prepared by planning all of my information rough and trying different solutions to finally be able to come up with my final overall presentation.

I am already studying for my BEng Civil Engineering at Teesside University – once I have got my Bachelors degree, I will then study towards my masters and chartership as a structural engineer.

We received a message today from one of our previous learners – Nathan Lancaster. “So I arrived on site this morning and I got talking to one of the sparkys and he was asking how long I had been set up on my own, how I was finding it etc and he made a very valid point … he said “you must of had some good teachers behind you to prepare you so well” and it got me thinking, I did, my employer through my apprenticeship was brilliant, so was my college, however the one party that doesn’t get as much recognition is the training provider, no one ever asks “who was your training provider” and I think that’s the most important one! I had an amazing mentor throughout my apprenticeship and even now I can rely on him if I’m second guessing something, When I told him I was starting my own business he said, “go for it” not “are you sure that’s wise” he told me to “go for it”. STEGTA where a brilliant company and without them I wouldn’t of succeeded with my apprenticeship to the standard that I did. More recognition should be given to these people and all that they do for young people. A special Thankyou to Ian Coward from Stegta for giving me the kick I needed so many times when I was younger! Apprenticeships are so important, they are building futures for so many people!!”

Title: Senior Office Administrator
Accountable to: Chief Executive
Accountable for: Finance / Administration / Quality

Roles and Responsibilities:

• Operational Control of Finance, including authorisation of expenses. Maintain accurate computerised records of all financial transactions, Prepare cheques for signature, process payments on due date, generate invoices as & when required, process payments received & bank as required.
• Reconcile all Bank Accounts. Produce accurate Budget Forecasts and monthly cash flow information. Liaise with Company Auditors in the preparation of Inland Revenue, Companies House, Charities Commission returns, and year-end Accounts.
• Assist in the production of Business & Strategic Plans.
• Produce Management Information from various data sources as per STEGTA Management Information. Summary to include recruitment & analysis, retention & achievement, early leavers, recruitment, applicants to the programme and staff targets. Support Chief Executive in the analysis of information produced.
• Supervision of Administration Assistant – Monitor workload, deliver training as required. Conduct monthly Staff review.
• Support the Administration Assistant in the setting up of new learner files, and the processing of learner documentation, including appropriate ESFA paperwork & database entries. Maintain up to date knowledge of ESFA paperwork and practices and ensure all ILR period end returns are submitted on time using MAYTAS.
• Profile income from ESFA Contract and monitor progress against Contract. Reconcile ESFA payments and adjust profiles as necessary. Forecast future learner numbers & revenue generated from ESFA Contract and Bids.
• Co-ordination of Quality activity as per the Quality Management System. Review and update policies, procedures and paperwork in liaison with the Quality and Contract Manager.
• Undertake regular quality assurance audits on the in-house learner database and learner files.
• Work closely with subcontractors/colleges to co-ordinate the enrolment process, progress and review.
• Review apprentice and employer feedback/surveys and collate sub-contractors quality documentation.
• Conduct regular quality monitoring visits of sub-contractors, in liaison with the Quality and Contract Manager and Group Training Manager.
• To support the association in ensuring learners, employer staff & sub-contractors adhere to our equality of opportunity policies and procedures.

BENEFITS OF WORKING AT STEGTA:

• 25 Days Holiday plus Statutory Bank Holidays
• 2 week Christmas shutdown in addition to holiday entitlement
• Company Mobile Phone & Microsoft Surface Pro include
• Company car package after six months, including Insurance, Road Tax, Breakdown Cover & Maintenance
• AA mileage rates for use of own car
• Free Car parking
• Generous Pension/Assurance Scheme – 5% employee / 7% employer contribution
• Manage own Diary
• Core office hours 8.45 am to 4.30pm
• Sustenance rates for working away
• Train Travel / Hotels / Oyster Card paid for by STEGTA

JOB DESCRIPTION – TRAINING OFFICER

ACCOUNTABLE TO: Group Training Manager

ACCOUNTABLE FOR:

• Monitoring visits to companies to ensure that training conforms to recommended standards.
• Liaising with external bodies on training and associated subjects.
• Monitoring learner’s objectives, training, general safety awareness and welfare.
• Maintaining knowledge of up-to-date policies and practices of the industries lead bodies and the local ESFA.
• Representing the association at various functions including careers exhibitions etc. as required.
• Liaising with various colleges and staff.

JOB CONTENT:

• Produce and maintain Individual Learning Plans & Tracking Sheets
• Visit all designated companies on a regular basis i.e. not greater than every 8 weeks, to Monitor and Assess qualification progress to the performance criteria set and Assess competence when required.
• Carry out H&S suitability checks within Companies.
• To support the association in ensuring learners, employer’s staff & sub-contractors adhere to our equality of opportunity policies and procedures.
• Identify and develop new systems and paperwork to improve efficiency and effectiveness of the key processes.
• Maintain learner’s personal files both electronically and manually.
• Conduct site visits with Learners were appropriate to carry out monitoring of safety and qualification progression.
• Effectively complete associated Learner documentation in line with the organisation’s policies and procedures

BENEFITS OF WORKING AT STEGTA:

• 25 Days Holiday plus Statutory Bank Holidays
• 2 week Christmas shutdown in addition to holiday entitlement
• Company Mobile Phone & Microsoft Surface Pro include
• Company car package after six months, including Insurance, Road Tax, Breakdown Cover & Maintenance
• AA mileage rates for use of own car
• Free Car parking
• Generous Pension/Assurance Scheme – 5% employee / 7% employer contribution
• Manage own Diary
• Core office hours 8.45 am to 4.30pm
• Sustenance rates for working away
• Train Travel / Hotels / Oyster Card paid for by STEGTA

We would like to Congratulate Emily Allcock who is employed by ARUP in Manchester, as she has been awarded a STEGTA Excellence Award for Outstanding Performance in Civil Engineering.

We asked Emily how she felt about winning the award.

“I have always been intrigued with the built environment, new constructions and developments.

I chose a career in engineering as I wanted to be a part of designing and adapting buildings and structures with innovative ideas.

I have always had an attraction to buildings and how their stability structures work, particularly with such complex architecture and requirements.

I am grateful for the support Tim had given me throughout my Level 3 apprenticeship, ensuring I was significantly progressing and developing to complete my Level 3 NVQ.

Constructive feedback from Tim allowed me to enhance my skills and constantly progress to become more confident in my work and career. The encouragement I was given from Tim and Arup is invaluable.

I was BIM lead on the Royal College of Physicians (RCP) project, a new commercial office development which will accommodate Liverpool City Council and the Royal College of Physicians in the knowledge quarter. This project is one I am most proud to have worked on. I gained most of my technical knowledge during my experience on this project which I will carry through my career.

Following on from the completion of my Level 3 Apprenticeship, I am now studying a level 6 degree apprenticeship in Civil Engineering with the aspiration to become a chartered Structural Engineer”.

Emily’s Training Officer – Tim Harding commented “It has been a pleasure to support Emily throughout her Level 3 Apprenticeship. Her NVQ work has always been of an excellent standard and it was clear that she was diligent and enthusiastic. Emily transferred from the Manchester office to the Liverpool office where she thrived and has gone from strength to strength. She has been involved in the design of some major projects and assisted with the induction of new Apprentices. I’m sure Emily will continue to develop her skills as part of her Degree studies and I wish her every success for the future”.

We would like to Congratulate Laurentiu who is employed by Oliver Valves, as he has been awarded a STEGTA Excellence Award for Outstanding Performance in STEGTA Training Centre.

We asked Laurentiu how he felt about winning the award.

“Firstly I would like to say that I was really honoured to receive the Stegta Award. I am grateful for the recognition!

I have faced several challenges along the way but with the help of Dave and Eddie from the STEGTA Training Centre and also my manager Mel Stelfox from Oliver Valvetek LTD for which I have the deepest respect. I won this award for my project of the cube in a cube, in a cube.

Thank you very much!

STEGTA Training Instructors commented:

“Laurentinu is an older apprentice and is originally from Romania. He came into the Training Centre to do Hand Fitting, Milling and Turning. He would come into the Training Centre with a mentality “like a dry sponge” and would take everything in. He remained the same from start to finish. Once his basic training was completed he was given a “Stretch & Challenge” piece to do. He chose the Cube in a Cube on the lathes. (Pictured).

He found the drawings online and went ahead to make it without any problems. He even fashioned a stand for it!

Although this may not warrant an award, it must be stressed that his first language is Romanian and even though he could speak broken English, his writing was not the strongest, but that made him even more determined. His Level 2 portfolio is of a high quality and he changes the atmosphere with his bright and cheery attitude. He had to be slowed down; he would race ahead and complete his work whilst everyone else was halfway through the task”.

We would like to Congratulate Matthew who is employed by ATKINS in Birmingham, as he has been awarded a STEGTA Excellence Award for Outstanding Performance in Civil Engineering.

We asked Matthew how he felt about winning the award.

“I was very happy to be awarded a STEGTA Excellence Award for Building Services Engineering.

I chose a career in engineering due to my interest in STEM subjects in school. I pursued opportunities of work experience related to engineering and decided that engineering was something I’d like to get more involved in. I like how I can follow process, innovate where due, and have real effects on the outcomes of our work.

My training officer Saad has provided me with all the support that I need, offering guidance and supporting me with my NVQ. My workplace mentor has also been fundamental to my progress.

Working on HS2 has been a great experience. We’ve faced issues that we haven’t before, and myself and the team have overcome them all to deliver an outstanding piece of work.

After the completion of my Level 3 Apprenticeship, I plan on working towards an HNC while attaining my EngTech. Beyond that hopefully I will attend university, but that’s a while a way yet. The future looks bright”.

Matthew Training Officer – Saad Dawood commented: “Matthew has been building on his strengths as part of his Apprenticeship and is continuously developing his own knowledge and skills. He actively puts himself forward to shadow, attend sites, observe in meetings, and he also has good course and event attendance.

Matthew has the ability to meet deadlines and is always either on or ahead of targets and has great team working skills.

Matthew has demonstrated outstanding performance throughout his Apprenticeship with strong progress, great results and excellent attendance at College”.

We would like to Congratulate Hector who is employed by ARUP in London, as he has been awarded a STEGTA Excellence Award for Outstanding Performance in Building Services Engineering.
We asked Hector how he felt about winning the award.

“I was very happy to be awarded a STEGTA Excellence Award for Building Services Engineering.

I have always had an interest in engineering particularly in the construction industry. My fascination with understanding how systems function and communicate with each other lead me to pursue a career in building services engineering.

I am very grateful for the support I have received throughout my Apprenticeship. From project leads helping me understand the ambitions of the project being completed, to the engineers helping me understand the principles of the services designs within the project as well as technicians who help me understand how these designs can be portrayed in the clearest and most effective way. The support I have received from Arup has been fantastic.

The support provided by STEGTA has also been invaluable when working towards completing my NVQ. Regular communication with my training officer Saad Dawood has enabled me to receive constructive feedback allowing me to progress throughout every stage of the qualification.

From my base at Arup’s London office, I have had the chance to work on a wide range of exciting projects both across the UK and throughout the world. I relish the opportunity to work on projects which I am able to follow from early stages as they develop to later stages of detailed design. Such complex buildings make the modelling and coordination work I do as a technician a challenge, although when the project is completed and issued to the client this amounts in a huge sense of pride in what I have helped the team accomplish.

Following the completion of the Level 3 Apprenticehip, I intend to earn an EngTech with CIBSE. I then plan to progress and complete a Level Six Degree Apprenticeship at London South Bank University”.

Hector’s Training Officer – Saad Dawood commented: “ Hector is a great example of an outstanding Apprentice. He strives to enhance his knowledge and skills in the work place and at College and his hard work has resulted in him achieving fantastic results. Hector has great communication skills and is able to build relationships with colleagues and clients and works well within a team. His work is always of a high standard and he is either on or ahead of target. It’s been a pleasure supporting Hector throughout his Apprenticeship and I’m sure he has a bright future ahead of him!”